Release Notes

For Users

New

• New Rankings Screen: The rankings screen is now more streamlined and customizable than before. A campaign can decide whether or not to show their users the “Campaign Totals” row and the leaderboard will never show more than the top 100 Reachers in a given campaign or on a given day. If you’re not seeing yourself in the top 100, you will see your own row at the top of the screen showing your currently stats and just how many more voters you need to Reach before you’ll have that top 100 glory.
• Mark as Contacted: Canvassing interactions happen in many different ways, via many different communication channels. Previously, you could initiate a text or email message to a person from the Reach app, but when if you contact them via some other method? You had no way to let your campaign know you had talked to them. Now you do! Just tap the Action Menu button next to someone’s name on their profile screen and tap “Mark as Contacted”!
• Last Reached Timer: Sometimes, it can be hard to keep track of when you last contacted a person. Not any more! Now, at the top of a person’s profile screen, under their tags, you’ll see a reminder of how long ago you last Reached them. This timer will reset any time you save survey responses for them, tap the SMS or Email button next to their contact info, or mark them as contacted outside Reach.
• View Options on Network tab: You’ll now see the “Refine” button at the top of the Network tab, allowing you to customize that view and decide whether you want to see addresses, tags, and relationship markers there.
• Relationship Markers available on all screens: Now, from the Refine Screen on Search Results or History, you can turn on Relationship Markers.

Improved

• Rankings screen for Reach Basics: Our Reach Basics campaigns now have access to the Rankings screen like every other Reach campaign!

Fixed

• The Back button from the Person Profile screen and the Household Search button were sometimes tricky to tap. Now they’re less tricky!
• If you added a relationship with someone before saving the tags you had applied, tags could be lost. That will on longer be the case.
• On desktop, the main search inputs had odd mouse behavior.
• Various other performance improvements and bug fixes.

For Admins

New

• Organization Management
• Upload Logos for your organization. Reach Movement campaigns can choose to display an organization logo on the search screen.
• Direct Admin Control over the Network feature, who can see the Rankings totals, and privacy options for responses and contact info.

Improved

• New “Relationship” export type for Admins

For Users

Improved

• Faster and more reliable loading of the Person Profile screen.
• Better “in progress” animation when accepting our Terms of Use when creating your account.
• More open-ended placeholder text for the location field on the main Search Screen.

Fixed

• For some users running iOS 13, the app would crash after the splash screen. Now it should be smooth-sailing.
• Contact info for added people in the native app was not always visible to the user who added that person.

For Admins

Nothing in this version

For Users

New

• My Network! Good organizing is based on relationships. Now, Reach will allow you to identify your relationships with the folks you are canvassing. For campaigns with the feature enabled, you can now add people to their “network” by marking their relationship with that person. You can then browse your Network at any time using a brand new section of the My Reach screen.
• Refine your searches! Now on the search results screen and the history screen, you’ll see a new “Refine” button. This button will let you control all sorts of things about the list of people you’re looking at. You can turn on and off various information to make your view more dense or more informative, you can specify your sort, and you can even apply filters if your campaign has set them up which will allow you to only see people that match certain criteria in your list!

Improved

• Unlimited search results. We are no longer limiting your searches to the top 100 results. If there are 357 people that match your search, you’ll see all 357 of them and to keep things snappy, you’ll be able to tap at the bottom of a chunk of results to load the next chunk.
• Better support for large text sizes. If you’d set your phone to have larger-then standard text sizes, Reach will now work better and look better for you.

Fixed

• Fixed an issue where Reach would sometimes show you a red error notification about your connection when switching back to the Reach app from other apps.
• Cleaned up some permissions errors for users who have been removed from a given campaign.
• Smoothed out the registration and login process to make it easier and less likely to break.
• Various other bug fixes and performance improvements.

For Admins

Nothing in this version

For Users

Fixed

• Scrolling to the bottom of the Rankings screen now works better
• Broken “Accept” button on Terms of Use screen
• Keyboard decorator is the wrong height.

For Admins

Nothing in this version

For Users

Improved

• The “My History” tab is now called “My Reach”. You’ll see a handy count at the top of this screen of how many folks you’ve Reached. Lot’s more to come here soon!

For Admins

Nothing in this version

For Users

New

• We are no longer displaying precise ages of people you find in Reach and are instead displaying age in a wider range. This will still let you differentiate between voters with the same name, but keep peoples’ exact age a bit more private.
• If you’re using a really really old version of the Reach app, we will not let you know you need to update when you launch the app so you avoid having unexpected results.

Improved

• The Rankings Screen and My History Screen will now properly reflect your current time zone. Today Rankings will really be just for “today” no matter where you happen to be when you’re using Reach.
• While you’re entering your authentication codes, you will only be able to enter numbers. This will cut down on some confusion.
• Too many folks had issues with the Authy app, so we’d adjusted our settings so that campaign Admins and Owners who have linked their number to Authy will not be able to login with SMS alone, but all others will be able to do so, as they could in prior versions.

Fixed

• We now properly handle pasting or auto-filling phone numbers that include the US country code.
• When adding people, Google Address suggestions were sometimes cut off on certain phones with certain text size settings. This is now fixed.
• Occasionally, the app would crash if you experiences a network error on the Rankings screen.
• If you entered the wrong phone number when first making your Reach account, it was not possible to go back and correct your phone number without restarting the app. Now it is!
• Sometimes, the keyboard on certain Android devices was blocking important stuff on the screen.
• The Add User window was not scrollable, making it hard to use on certain phone with certain text size settings. Now, you should be able to see what you’re
• doing on all devices.

For Admins

Improved

• You can now add new users to your campaign right from the User Admin Screen!

For Users

New

• With this version, we will be fully supporting app-based authentication codes via the Authy app. Reach users who have downloaded the Authy app to their phone or computer, and linked it to their phone number, will no longer receive their login codes via SMS. They will also not be able to request the code be delivered via phone call. Instead, they will be prompted to enter the code generated in the Authy app as their Reach authorization code at login time. This is much more secure than simple SMS, and we strongly encourage that owners, admins, and users sign up for Authy and link the app to their phone number. You can download Authy here.

For Admins

Nothing in this version

For Users

Fixed

• This is a small patch for an annoying bug on the native app for Android where the keyboard would block some input fields on certain phones. You should now be able to properly scroll the screen to access all the goodies underneath.

For Admins

Nothing in this version

For Users

Nothing in this version

For Admins

New

• We added Tag History export and Contact Actions export to the Export Screen drop-down menu.
• Admins can now select either a Start Date or an End Date in Exports to get all data before or after a certain date.

Improved

• We made some subtle cosmetic improvements to Admin, and some not-so-subtle: your empty Invite Code and Tags views are less empty!

For Users

Improved

• When you join a campaign by invite code, the confirmation message you see will be smarter and more helpful. And we’ll redirect you straight to the search screen for that new campaign.

Fixed

• Some users with short desktop browser windows were not seeing some elements of the authentication UI.
• Trying to view the profile of a person from a different campaign would crash the app. Now it is being handled properly.

For Admins

New

• We are now keeping track of how your users join your campaign. We’ll know if they joined via invite code (and which one!) or if they were added directly by another user (and which one!). This information will be available soon in a revamped user export and available later on from the admin Users Screen.
• Admins can now specify how many uses an invite code will allow when they create it!

Improved

• We improved some of the styling and UI of the Survey Questions admin screen.
• Exiting Admin mode now redirects you to the search screen for a more fluid experience.

Fixed

• On the Admin Users screen where the “Date Joined” and “People Reached” columns were not always showing accurate information. Now they are!