Release Notes

For Users

New

• Announcement Only Chat Channels.
• Copy Reach links from within various screen in the Content library then share these links in Reach chat or anywhere else to help other Reach users find the content they’re looking for. Look for this new option in the “…” menu on a Gallery or Label or in the “Info” popover of a specific piece of content.

For Admins

New

• Announcement Only Chat Channels
• You can now re-name your full-campaign chat if you choose.
• You can now share campaign key links as QR codes and download the QR code images right from Reach!

Improved

• We have redesigned the Gallery and Label cards in admin to give you more information.

For Users

Improved

• We now show time zones on the card on the Events tab of the Home screen so it’s super clear when each event is happening.

Fixed

• On the Library tab, we were not showing pinned labels at the front of the list. Now we are and we added a little pin icon for good measure!
• Save and Cancel buttons on the Survey Questions tab of the person screen were sometimes not showing up on iPads in Landscape orientation. This should be fixed and those buttons should be back and better than ever.
• Fixed a long-standing crash that would happen when rotating an iPad with Reach open.
• Fixed a crash which would occur if a user customized a script in a way that would break template tags.

For Admins

New

• Suggested posts are now optional on content assets. If you’re moving fast and are happy to leave the messaging in the hands of your users, you can now create and publish new assets without a suggested post. Users will see that there is no suggested post and they can add whatever post content they choose.

Improved

• Significant improvements to filtering and sorting throughout admin screens, especially content library admin screens. You can now sort and filter by more things, some filters which were not working very well (like expired) are working again, and you’ll find that default filters make it easier to focus on the items that matter to you.
• Reach now provides a better experience when uploading files. We display suggested dimensions more frequently and provide you with the opportunity to crop images when they need to be cropped. We’ve also fixed some bugs where the file upload picker could freeze or crash in cases where you were cropping files added via URL and made images previews display better throughout admin.

For Users

Fixed

• Fixed some crashes caused by slow loading of Google Autocomplete on web.
• Fixed an issue where some user devices would fail to register when they had uncommon regional settings in place.
• When typing in a long text survey question field and tapping cancel, you used to have to tap cancel twice. Now just once.
• We were not properly labeling “Social Media Campaign” events from Mobilize.

For Admins

New

• Skip approval on new content uploads from within the app! Are you an admin or owner on a campaign and you want to add content to your Reach library when you’re on the go and not behind a computer? Now, Admins can use our User Generated Content features from the My Uploads screen and Upload Content Action Cards to submit new content and bypass the approval process that used to require you to log into the Reach Admin Dashboard from your computer. Simply flip the switch to skip approval, choose a gallery and provide a script and you’re good to go!

Fixed

• There was some incorrect labeling on the Share Feedback admin screen making the table formatting look a bit off.

For Users

New

• Inactive and Expired Content. Sometimes you have shared a piece of content for your campaign, but before you can leave feedback on it, is has disappeared! Oh no! Well, now that is fixed. Even if content is removed from the library by your campaign, you will still be able to see it and leave feedback on it if you had previously shared it or downloaded it.

Fixed

• Reach was crashing on iPad when uploading new content. This is fixed!

For Admins

Nothing in this version

For Users

New

• User Survey Action Cards. Tap into this new type of Action Card to directly open a set of Survey Questions. Respond to those questions as often as you like and earn Action Points each time you save a set of responses. Let your campaign know what you think!

For Admins

New

• Create and manage User Survey Action Cards. You can choose from any Question Set you’ve made and ask the users those questions. This may or may not be an active question set which the users are also asking voters.
• New “User Responses” export allows you to download data from the new User Survey Action Cards.
• You can now see a User’s ID from the user drawer. How handy!

For Users

Fixed

• When tapping on a push notification telling you that you had been added to a new campaign, You would not always land in the campaign properly.
• Some occasional crashes in chat are fixed.

For Admins

Improved

• We’ve re-arranged the fields when creating or editing a Content Upload Action Card so it’s easier to see the label picker.
• We’ve added some helper text to better explain image and video size limits when creating assets.

Fixed

• Editing and re-scheduling Push Notifications could sometimes lead to custom user targeting being lost.
• Status filters were not working on the Assets admin screen.

For Users

New

• Video Uploads from the My Uploads screen in the content library and from Content Upload Action Cards.

Improved

• On iOS, we are bit more specific with where we show the auto-complete bar above your keyboard. This should also improve performance.

For Admins

New

• Review and approved user generated video content
• Create Content Upload Action Cards which request videos. Videos may be able to 3 minutes long or 500 MB in file size.

For Users

New

• Some campaigns can now be set so the Reach experience is entirely focused on content sharing. In this new mode, the Search Screen and My Reach Screen will be entirely hidden. In some cases, campaigns may not even have a bottom tab bar if they’re using Reach in such a way that involves only the home screen.

Fixed

• Layout issues on the tag picker on native.
• Layout issues on the label contents screen on iPad.
• When uploading content, Reach had been letting you select labels from different campaigns whose shared galleries your campaign was subscribed to.

For Admins

Improved

• New clear buttons on date inputs in Safari makes it easier to clear date fields.

For Users

New

• Support for users abroad! Just because you’re not currently living in the US, and maybe you don’t have a US phone number, doesn’t mean you don’t want to help save American democracy and power progressive victories! Now, users can sign up for Reach using international phone numbers and specify their country on their profile. You can also invite users to your campaign even if they have phone numbers with different dial codes.
• User-Generated Content! Want to help your campaign fill up their Reach Content Library? If you are given permission by your campaign, you will now see a new “My Uploads” section of the library where you can upload your own images! You will give them a name and description and choose their labels. Then admins on your campaign will review them and pick ones to approve so everyone can see your amazing content!
• Content Upload Action Cards. Now that you can upload content, why not do it via an Action Card? This is a quick way to give your campaign the content they’re asking for.

Fixed

• Address forms are now better at handling Puerto Rican zip codes.

For Admins

New

• User Assets Screen. Use this new screen to review all the assets your users upload. You can click into each one, add a Suggested Post, assign it to a gallery, and approve it. If you don’t think the asset is a good fit for your campaign, you can easily reject it.
• Support for International Users. You can now view and filter by country on the Users Admin Screen. You can also see international dial codes in phone numbers throughout the Users and Pending Invites screens.
• Configure settings for User Generated Content. Which user roles can upload content? Which gallery should be the default destination for approved user generated content? Do you want to display a legal disclaimer for users who will be uploading content? Set it all up in the new “Content Library” feature block on the campaign settings screen and at the top of the Galleries screen.
• Create Content Upload Action Cards. Specify labels. Force square crop.

Improved

• Phone numbers which have been verified will now have a green check next to them on the Users screen just like email addresses.

For Users

New

• Voter Registration Pipelines for Puerto Rico

Fixed

• Organization Logos were mis-aligned on the campaign directory landing pages on web.’
• The Search Results filter window wasn’t accurately reflecting the state of your search filters or sort.
• Tab switching on the home screen is back to being animated and is less likely to freeze.

For Admins

New

• User Group Moderators. When editing a user group, you can now decide whether each user in the group should be just a member of the group, or a moderator of the group. Moderators have the ability to edit and delete messages of other users in the User Group’s chat channel.
• Settable Role Permissions for Address and Contact Info Masking. Traditionally, it has been a hard-coded rule that privacy masking of addresses and contact info always applies to only basic Users. Now, from the campaign settings screen, you can decide which roles should see unmasked addresses and unmasked contact info.

Improved

• Tighter spacing on the Asset Screen filters sidebar.

Fixed

• When you are trying to un-pin a gallery or label that had previously been pinned, Reach was making that difficult. Now it works just how you’d hope!
• For new unpublished campaigns, the Publish button wasn’t always enabled when it was supposed to be.