Release Notes

For Users

New

• When you’re working with Reach support, there is now an option to send us your logs to help with troubleshooting.

Improved

• On the Search Results screen, the Refine button is now easier to tap.

Fixed

• On the Person Screen, if there is no address, we will not show a Household count.
• On the Network Screen, it is now possible to select multiple Relationship Types to filter by on the Quick Filter bar.
• Resizing your browser window in Safari and Mobile Safari sometimes led to a crash.

For Admins

New

• When removing a user from your campaign, you can now choose to block them as well so they cannot rejoin your campaign with the same account.

Fixed

• There was a bug preventing some users from uploading Campaign Logos.

For Users

New

• You can now search a chat channel! Just tap the Chat Info button in the header of any chat channel and you’ll see a new Search button.
• You can now send a link to a more specific version of the Rankings screen, including the timespan and metric you’re looking at.

Improved

• When creating your account, you can now just check a box saying you agree with the Reach Terms of Use and you no longer will see the terms on their own screen unless you click a link.
• After a contact action, the transition will now be smoother.
• Clearer labeling of “Reach Add” buttons as being about Voter Registration when that feature is enabled.

Fixed

• We have improved the “Last Reached On” sorting on Network Contact Action Cards so the people you contact will more reliably drop to the bottom of the list.
• There were some issues selecting text on web.

For Admins

New

• It is now possible to view and edit User Group visibility settings from the Question Set editing screen.

For Users

Improved

• The animations in and out of action cards are now smoother and prettier.

Fixed

• If you’re using an iPad with a very large text magnification setting, some Reach screen will not expand to be more usable.
• The offline mode banner was sometimes creating empty space above it.

For Admins

New

• The “Tag State” export is now available via Exports Admin

For Users

Improved

• Push Notifications from Reach Chat will now be dismissed more reliably when you see the content the messages they were about. No more needing to manually swipe away Reach notifications that have been piling up.
• The Icon badge count on the Reach app (on iOS) and in the bottom tab bar in Reach will now be more reliable.

Fixed

• The Image Upload widget that lets you set and change your profile pic will now work better for users with very large text zoom settings on their phone.
• When arriving on the Person Screen, Reach should do a better job of keeping you on the tab you want to be on.

For Admins

New

• It is now possible to control which roles of users can invite other users to your campaign. Find this new setting in the “Privacy Settings” box on the Campaign Settings Screen.
• It is now possible to disable the full-campaign “Team Chat” channel while keeping the other features of Reach Chat enabled, like User Group channels and DMs.

For Users

New

• Filter to Only People with ALL Tags –  What do you do when you only want to see the people in your network that have a specific combination of tags (like “Democrat” AND “Not Yet Voted”)? Tap the Filter button on the Network screen or within a Network Contact Action Card and you’ll now see a toggle to “Show only people with all tags” which will filter your network down to the people who have ALL of the tags you select from the list of tag filters. 

Fixed

• Crashes when switching tabs on the Person screen
• Crashes on Android during login and on Campaign Directory landing pages with videos
• In the user drawer, the footer text wasn’t scrolling properly and was sometimes covering the Log Out button on phones with large zoom settings.
• Email Contact Actions on Android were not properly being confirmed or recorded

For Admins

New

• When adding tag filters to Action Cards, you can now specify that the filter should only show people who have all the selected tags applied.

Fixed

• Email Contact Actions on Android were not properly being confirmed or recorded

For Users

New

• You can now type-to-filter your Network by address, phone number, and email address!

Fixed

• On mobile web, the tutorial slides at the beginning of Contact Import had a broken layout.
• When viewing the Person Screen from within an Action Card or Contact Import some features weren’t working properly, like navigating to household search result or opening the Contact Info Actions menu on web.
• We will now more reliably display up-to-date Survey Questions when you’re creating Reach Adds.

For Admins

New

• It is now possible to set the Filters you add to a Network Contact action card to be hidden and un-editable by users.

Fixed

• When choosing filters for Action Cards, you will now more reliably see recently-created tags without refreshing the page.

For Users

Improved

• It is easier to re-customize a customized script on a Network Contact Action Card without having to reset it first.
• Better Screen Reader compatibility on the Search screen inputs

For Admins

New

• It is now possible to set tags as “Network-Only” so they are only visible for voters in a user’s network. This is designed to help with Randomized Control Trials where you may not want users to see if a voter is tagged in your control or treatment group until after they have added them to their Network.

For Users

Improved

• During contact import, on the results screen, we are now sorting with the Great Matches at the top of the list, sorted alphabetically, followed by the other contacts with matches, sorted from fewest matches to most, followed by the contacts without matches.
• During contact import, we were sometimes failing to show certain contacts as having Great Matches on the results screen, even when they actually did have some.
• On web, skipping the contact import tutorial will bring you all the way to the Google Sign-in Screen.
• We have increased the size of the Add Tag icon a bit.

Fixed

• We were using the wrong icon for Great Matches
• We have fixes some crashes during contact import, especially for users who may have deleted contacts in their phone.
• The Chat Info Screen layout was messed up when opening the keyboard to filter members.
• Users on iPad would see a black background during contact import

For Admins

Fixed

• Creating contacts scripts from templates or cloning existing contact scripts was throwing an error.

For Users

New

• New and Improved Contact Import Experience! After hearing some awesome feedback and suggestions from you all over the past years, we are so excited to deliver some big improvements to the Contact Import user experience:
  • More clear instructions when starting contact import
  • A progress bar to track your work and straightforward buttons to select more contacts or pause and resume later.
  • After the initial search, you’ll now see all your contacts in order with the ability to filter them down to just the ones with matches, just the ones still To Do, etc.
  • When you have a contact in your phone whose name AND phone number match a voter in the voter file, this will now be surfaced as a “Great Match”. You will see which contacts have Great Matches right on the results screen and those Great Matches will be shown at the top of the list on the Matching screen. This should be a major improvement when matching contacts with common names in states where the voter file phone numbers are half decent.
  • At the top of the Matching screen, you’ll now see your original contact to make matching easier.
  • If you try to add a contact as a Reach Add, Reach will show you a warning making sure you understand the down-sides of doing so. Keep in mind that as of the last release, it is also now possible for campaigns to disable the ability to create Reach Adds within the Contact Import process.
  • For each potential match, you can now see their tags and any existing relationship you have with them. You can control what you see with a new Refine screen.
  • From each match, you can tap a new Expand button to see their full Person Screen.
  • On large screens, the contact import flow will now take place in a smaller pop-up window, making it easier to use.
    

Improved

• We are now limiting the size of Network a given user can have to 3000 people. If you try to add person 3001, you will not be able to. We suggest keeping Networks under 1000 people for optimal performance.

Fixed

• Some Mobilize events without time slots could crash Reach.
• Action Cards with very long URLs in their body contents could make the layout stretch too wide so words were cut-off on web.

For Admins

New

• You can now use current Survey Responses as a basis for Smart Tag criteria! So you can make a smart tag that shows on anyone who is a 1 or 2, or a smart tag that shows on anyone who hasn’t answered your primary survey question yet. Go nuts!

For Users

Fixed

• Reach will now better adapt to campaigns with no tags.

For Admins

New

• You can now assign contact scripts to be visible only to members of specific user groups.