Release Notes

For Users

New

• It is now possible to download an encrypted offline data set and use it to keep searching the voter file while offline the same way you’d download a Netflix movie and watch it on a plane!

For Admins

New

• If you’d like to start taking advantage of the offline search features, request an Offline Data set for your campaign using the instructions here.

For Users

New

• On a person’s profile screen, Reach will now show you not only when you last reached the person, but when anyone from your campaign last reached the person and who it was!

Fixed

• Fixed a crash some users were experiencing during contact import.
• Fixed a bug around clearing your profile pic on web.
• On iOS, searched with apostrophes in the name were not returning the correct results.

For Admins

Improved

• Reach will now prevent you from making two tags with the same name, to avoid confusion.

Fixed

• The Survey Question integration mapping modal was sometimes opening without the correct response selected.

For Users

Improved

• We no longer let the iOS Keyboard show predictive address suggestions on the Search by Location field.

Fixed

• Auth Code screen looks less ridiculous on iPad.
• Second attempt to fix home bar spacing on iPhone 12.
• It was possible for the Action Cards details view to be broken if an Action Card was worth 0 points.

For Admins

Fixed

• The type-to-filter drop-downs in Admin were not populating properly for filter with more than 25 items.
• Logging out from the Admin header was not fully working.

For Users

New

• Reach now asks users who have not previous added a Zip Code to do so when they launch the app.

Fixed

• The spacing and layout of the main navigation bar was not correct for iPhone 12. That’s fixed.

For Admins

Nothing new in this version.

For Users

New

• We now ask new users for their Zip Code when they sign up. This will help campaigns see where their users are located.

Improved

• You can now remove your profile pic without replacing it with another one.

For Admins

New

• You can now view a user’s zip code and state from the Users admin screen. You can also filter your user list by zip code and state.

For Users

New

• Contact Import is now works on web! You can connect Reach to Google to import contacts from Google Contacts right on the web app.
• Tag Icons! Now your tags can have cute little icons to make them stand out.
• Add File Attachments in Reach Chat.

Improved

• We’ve removed the “People Reached” option for the Rankings screen to make the rankings a bit more clear. Check out “People Surveyed” and “People Contacted” instead.
• They keyboard should hide and show more fluidly on the Chat tab.

Fixed

• We’ve improved text scaling in some headers.
• In some cases on the web app, the link previews in action cards were not showing properly.
• The back button from the household search screen was bringing you back too far.

For Admins

New

• Tag Icons can now be added to all your tags from the Tags Admin Screen.

Improved

• Based on your feedback, we’ve changed how Action Card Banner Images display in the app so they are now always the same aspect ratio across all devices. We’ve also added the recommended dimensions for your images to the Action Card creation screen.
• We’ve removed the “People Tagged” column from Tags Admin for now because it was slowing things down too much and not always accurate anyway. We’ll try to bring it back asap.
• As you navigate around admin and open drawers, the URL in your browser bar will now be more helpful. This also means you can copy/share links to specific items in Admin.

For Users

Improved

• In some cases, campaign logos were too small on the Home Screen and Search Screen.
• On web, many of our pop-up list views will be sized better.
• We got rid of an unnecessary vertical divider on the top of the Person Profile screen.

Fixed

• On web, the chat input would sometimes resize as I was sending a message.
• On mobile web, long contact script names were wrapping badly.
• Rare crashes on the My Reach screen after toggling view preferences while viewing an empty list.
• Rare crashes in Contact Import.
• Type-to-Filter not working on Contact Import results screen.

For Admins

Fixed

• It was not possible to clear out the script on a Social Media Share action card.
• Double scrollbars when saving changes to a contact script.
• Removed Beta marker for Reach Chat feature.

For Users

Improved

• If there are links in the Details section of the Person Profile Screen, you can now click them and visit them directly from Reach.

For Admins

New

• Smart Tags let you automatically show tags on people based on criteria about them. They can be based on raw data from your import like a tag for anyone who is a Democrat or a tag for anyone who has been Purged. They can also be based on which other tags have (or, critically, have NOT) been manually applied to a given voter. This means if you’re applying tags with our API to everyone who has early-voted, you can have a Smart Tag automatically applied to everyone who hasn’t voted saying “Not Yet Voted” and your users can filter their Network list to see just those people!
• More template fields available in Contact Scripts! You used to be able to just include the user’s name and the person’s name in your scripts. Now you can include any fields you have visible in your campaign’s details section. Include a voter’s Precinct Name in your script to help them figure out where to vote. Include a voter’s County Name to tell them how much support in their county means to the campaign.

For Users

New

• New “People Contacted” and “People Surveyed” Leaderboards. The rankings screen now goes deeper and lets you see how many people you’ve contacted and how many people you’ve saved Survey Responses for.

Improved

• When a Social Media Share Action Card only includes a link with no message, the iOS Share Sheet preview will show the link.

Fixed

• There was some weird wrapping going on with the Relationship Type picker if you had long Relationship Type names.

For Admins

Improved

• We tweaked the name of the column in the Admin Users screen to be “People Contacted” instead of “People Reached” to be more in line with the new rankings screen.
• You can now filter your user list based on count of relationships, people contacted, and people surveyed!
• We’ve added some more helpful text to better explain the various fields when you’re making a new Social Media share action card.

For Users

New

• New “Share with Social Media” Action Cards. Take advantage of your social media influence to help your campaign! Campaigns can now make action cards which let you easily share content and links from the campaign via social media. These work in the app and on the web. Sharing is caring!

Improved

• Selected tags now sort better when using the Tags picker.
• Saving from the Person Profile screen should be more reliable.

Fixed

• There was a bug in the app that would stop the app from working when you rotated your iPad to a new orientation. That has been fixed.
• It was possible to pull-to-refresh on the Person Profile screen while you had unsaved changes and end up in a confusing state. That is no longer possible.

For Admins

New

• Redesigned Tags Admin screen. You can now sort and filter tags and control which tags should or should not appear in the Quick-Filter bar on the network screen and which tags should be Locked so your users can’t add or remove them.
• Create “Share with Social” action cards.
• Revised Stats columns on Users Admin. Rather than just seeing a vague “People Reached” number, we’ve now broken that out into three separate columns. “People Reached” now just means people who a user has saved survey responses for, “People Contacted” means anyone the user has contacted using any Reach contact Action, and “Relationships” means anyone a user has added to their Network.
• Expanded Stats tab in User Admin drawer now includes the three stats mentions above, but also a detailed breakdown of how many people a user has contacted using each type of contact action.
• Contact Actions exports now include Action Card ID column for contact actions which came from a Share with Network action card.

Improved

• When creating and editing Action Cards, you can now tab directly from the title field into the description field.