Release Notes

For Users

New

• Pinned Chat Messages. Now, any chat moderator can pin messages in a chat channel. Pinned messages will appear in a banner at the top of the channel, letting all members easily see which messages are pinned and jump to them in the chat. Messages may be pinned for a limited amount of time, including preset expiration dates, or forever.

Improved

• When you’re viewing lists of people, we used to only show the first two tags and then give you a “+ 6 more” chip. Then, you needed to tap into the person to see all their tags. But y’all love to use tags and it’s quite common for one voter to have many more than two tags, so we are now showing as many tags as we can fit on the screen! They will fill the whole row and gracefully fade out at the end of the row.

Fixed

• When using Network Contact Action Cards, the Filters item in the “…” menu was missing it’s count.

For Admins

Nothing in this version

For Users

New

• Events Tab Location Filters. When viewing the Events tab on the Home screen, you can now filter the list to see jsut events near you (based on the zip code you’ve set on your user profile), Virtual Only, In-Person Only, and in your state!

Fixed

• On the person screen, with certain arrangements of Survey Questions, it was possible for the keyboard to block your view of the open text field you were typing into. Now you can properly scroll things to see what you’re doing.
• We’ve added a little text to the Contact Import searching screen to remind you to keep the screen active so the search will complete successfully.
• When filtering your Network view by tags, we will no longer show you unused tags in the tag picker. Less clutter! Spark joy.

For Admins

Nothing in this version

For Users

Improved

• Contact Information Improvements. To help your team identify the most reliable phone numbers at a glance, we’ve updated the Contact Info tab:
  • New Section Hierarchy: We’ve added a new section called “Added by Others”. This section contains any contact info that was added by other users on the campaign and shared with the campaign. Previously, these phone numbers and email addresses were lumped into the “From the Campaign” section, but we hope this new distinction will help you better judge the trustworthiness of contact info. We’ve also re-ordered the tabs to prioritize your data. The new order will be: Added by Me, Added by Others, and From the Campaign.
  • Trust Indicators: We’ve added a visual indicator for any contact info that has been “up-voted” with a thumbs-up. You’ll see a new thumbs-up icon with a counter of how many times the contact info has been up-voted. This will allow you to see which numbers are most trusted by the community.
  • Global “Mark as Wrong” Logic: When a number is marked as wrong, it will disappear for all users. However, if you originally added the number, it will remain visible only to you, labeled with a new “Marked as Wrong” chip. This is similar to how “Opt-Out” has traditionally worked.

Fixed

• Performance Improvements for My Network screen and Network Contact Action Cards. This should make it much faster to load and interact with your Network especially when filters are in place and especially for users with many people in their Networks.
• Missing Filter Option. For campaign without Search Filters, users were missing the Filter option in other places as well, like the Network screen and Voter Registration screen.

For Admins

Fixed

• Better recovery from network connection issues when using the admin dashboard.

For Users

New

• You now have per-channel control of notifications from Reach chat! Tap the channel header to pick a notification mode for the channel. Any channel can be set to notify you of all messages, only messages in which you are @ mentioned, or be entirely muted so you don’t get any notifications from it. Note that you can still adjust chat notifications at the campaign level and these will override any per-channel settings you have put in place.

For Admins

Improved

• Our list of event types for filtering the events via the Mobilize Integration has been updated to include all the latest and greatest types from Mobilize.

Fixed

• Prefer to prep your content for Reach Action Cards in a google doc and want to just paste that content into Reach? This will now work better with less crashing and unexpected formatting.

For Users

Fixed

• Some Action Card descriptions were not wrapping well on iPad.
• On web, the pop-up menu on the Chat screen which lets you start a new DM or join a user group was not appearing when it was supposed to.

For Admins

New

• When editing Galleries and Labels for the Content Library, you can now open a new Asset Browser drawer and drag assets right into the Gallery or Label.

Improved

• When you’re editing a survey question that is not in an active Question Set and is not the Primary Question, Reach will now show you a handy yellow banner letting you know the question will not be visible to your users.

For Users

Nothing in this version.

For Admins

New

• The new Visitor Analytics tab in Content Collections Admin will give you an in-depth understanding of traffic on your public Content Collections pages. It can be accessed in its own tab on the Collection edit page, as well as by clicking the number in the new “30d Views” column on the Collections list.

Improved

• Cloning an Asset will now maintain associations with labels and collections.

For Users

New

• Now, when you import your contacts, Reach will automatically add any Great Matches to your Network without you needing to tap through them and confirm the matches. Remaining contacts that do not have Great Matches, or who have more than one Great Match will still be available for you to manually match.
• On then very first Contact Import screen, where you decided which contacts to search for, you’ll be able to choose a default Relationship Type and Contact Info privacy settings for all automatically imported contacts.
• You’ll also notice some improvements to the design and interface of contact import.

Improved

• The search screen will now return better, more relevant, and more limited results thanks to an improved search algorithm.
• Thumbnail images for links in the Content Library will look better in some cases, filling the space entirely.

Fixed

• There was an issue preventing address auto-complete from working properly on the Add Person screen.
• Reach would sometimes crash when switching campaigns from the Content Library search screen.
• On the Action Feed tab of the Home Screen, some Action Card description previews would show random-looking characters at the end of a line.

For Admins

Improved

• You can now target Action Cards and Push Notifications directly based on a user’s chosen Language, rather than having to first put them in a User Group by language.
• For campaigns in “Social Reach” mode, you will no longer see irrelevant graphs at the top of the admin dashboard.
• Any campaigns which choose to require DOB for Reach Adds will not be able to allow Reach Adds during Contact Import.

For Users

New

• You can now delete a Reach Add you have created! Just tap the “…” menu on the person screen and you’ll see the new option to delete that person. Deleting people cannot be un-done, so make sure you’re sure.

For Admins

Improved

• When you’re looking at the “actions” tab for a given content library asset, you now have a new “Collection” column available so you can see if the action was performed via a Collection.

For Users

Fixed

• The image preview in the Collections share window now fits a little better and fills the space.

For Admins

New

• On all screens with assets grids, you can now select and bulk-edit those assets. When working on one of these screens, you will see check boxes appear when you hover over an asset. Start checking assets to select them, then use the Bulk Toolbar that appears at the top to take action on those assets. Note that the max number of assets you can select at one time is based on the page size you have set and defaults to 25. You can increase the page size at the bottom of the grid to select and edit even more assets. This is ideal for when you need to organize lots of assets at once. For example, if you want to delete lots of assets from a previous cycle. The new capabilities include:
  • Assets Admin: Bulk Delete and Bulk Edit Status
  • Galleries Admin: Bulk Remove from Gallery
  • Labels Admin: Bulk Remove from Label
  • Collections Admin: Bulk Add to Collection and Bulk Remove from Collection

Fixed

• When you paste formatted text into a rich text input in admin (like Collections body text) Reach is now more effectively stripping unsupported formatting to better reflect what will be saved to your collection.

For Users

New

• Bulk Pipeline Transitions. From the Voter Registration tab on the My Reach screen, you can now tap the “…” button in the top right and choose “Select Registrations”. This will make check boxes appear next to each row which you can use to select many registrations and then use the Arrow button in the header to advance them all to a future stage with a single tap! Now, when you show up at the county BOE office to hand in a stack of 100 registration forms, you can mark them all as submitted in one simple action. What are you going to do with all the time you just saved? Maybe go register more voters?
• Phone dialing shortcuts from the Details tab. If your campaign has set up your Details tab on the person screen to display phone numbers, you’ll now see a little phone icon which you can tap to dial the number!

Fixed

• Going directly to a link for a campaign landing page from the Campaign Directory was broken. It’s now fixed!

For Admins

Fixed

• Some of the filters in the Content Collections admin screen were not working reliably, and now they are!