Release Notes

For Users

Improved

• During contact import, Reach will now pre-select the first phone number and email address of each contact so you are less likely to forget this step and fill up your network with people who are missing their contact info. We give preference to mobile numbers. You can, of course, always still deselect any contact info you don’t want to include.
• Added a helpful redirection note to the “More” menu for users who were looking for the old method of adding a voter to their network.
• The match-count badge in contact import now maxes out at 99+ matches.

Fixed

• Long contact script names now better wrap to multiple lines in the web app.
• After adding a person, the navigation flow should be a bit smoother.
• Fixed a crash when adding people without relationships.
• Fixed some crashes when importing contacts before all your campaign’s relationship types had fully loaded. Especially for brand new users.

For Admins

Improved

• We now sort the VAN Mapping Destination objects by cycle.

Fixed

• Type-to-filter in the VAN Mapping drop-down was not working for a hot second there.

For Users

New

• Offline Mode!
• Adding and removing people from your network is faster and easier than ever. You’ll see a new “Relationships” section right at the top of the person profile screen. No more tapping the “More…” button.
• We now display Age Ranges of voters in your list views of people when available. You can turn these on and off from the Refine screen for Search Results, History, and Network views.
• You can now upload files to share in Reach Chat.

Improved

• The app should be way faster to navigate with far fewer loading screens during normal use.
• When you are tapping in and out of voters and list views, you will no longer loose your scroll position on the list.
• New design for the Details section of the Voter Profile screen.
• Performance will be vastly improved for users who are on many campaigns.

Fixed

• Now, adding or removing a tag from a person will update their “Last Reached” date.
• A recent Chrome update from Google had caused some issues for the display of contact scripts and multi-choice questions on desktop. Those have been fixed.
• When opening the Contact Script picker, the first script in the list should now be more reliably selected by default.
• Contact Import now works better without timing out for large campaigns spanning many states.

For Admins

Improved

• Scheduled exports are now possible to any Amazon S3 bucket in additional to Google Cloud Storage Buckets.
• We now display Types and Cycles of Activist Codes and Survey Questions from VAN when you’re mapping your questions for the VAN integration.
• We now show all your VAN Survey Questions and Activist Codes, even if you have hundreds and hundreds.

Fixed

• The Action Card Expiration date picker was sometimes obstructed. Now it’s fully visible.

For Users

Fixed

• Previously, users in large campaigns had issues @ mentioning all the other users in chat where sometimes the users you so badly wanted to @ just wasn’t on the list. This is now fixed! Don’t @ me.

For Admins

Improved

• The tooltip you see in Survey Questions admin when you have no integrations set up but you hover longingly over the disabled integrations button is now more helpful.
• It is no longer possible to rename your Organization. If you need to do so, let us know!
• Now, only campaign Owners can access the Organization settings screen to upload logos for the whole organization.

For Users

Improved

• We’ve made contact import faster to use! You can now skip contacts who don’t seem like a good fit and they’ll move over to the new “Skipped” tab and we’ve simplified what used to be two button at the bottom into one. Crank those contacts out!
• We’ve added a much more in-depth tutorial the first time you launch contact import. It walks you through the steps and shows you some cute animations. Everyone loves animations!
• Switching between campaigns, logging out, and leaving a campaign should all be more reliable now.

Fixed

• Some phone numbers y’all had in your phone contacts were making Reach all confused and crashy. It should now be more accepting of odd phone numbers.
• It was possible to accidentally save changes to someone’s name with prefixes and suffixes of “None”. Weird name, right?

For Admins

Nothing in this version.

For Users

Improved

• When using contact import and bouncing between the list of search results and the matching screen, you will no longer lose your scroll position on the list view.

Fixed

• Fixed a rare crash when your contact matches hadn’t fully loaded for contact import.
• Prevent a Reach add with only spaces in their name.

For Admins

Nothing in this version.

For Users

New

• Contact Import is here.

Improved

• You can now use the Enter key on your computer when first creating your account and entering details.
• Leaving a campaign now provides more feedback that it’s working.

Fixed

• Leaving campaigns should be more reliable and more graceful.
• We’ve ironed out some aspect ratio weirdness on banner images when switching between the action cards feed view and the full-screen details view.
• Fixed a crash that could occur if you had a relationship using a relationship type that was later hidden by an admin.
• We’ve fixed some odd wrapping of text in some of the list views in the app.
• On web, Action Cards without a Call-to-Action button now look better in their details view, with more padding at the bottom of the description.
• If you try to visit the URL of an action card that can’t be found, we’ll let you know gently and politely.
• We were showing the wrong image on the screen after you successfully verified your email address.
• When adding a new user, the settings (like the Send SMS switch) sometimes looked like they changed as the modal was closing. Now everything should remain as you left it.

For Admins

Improved

• We’ve rearranged some of the settings for your Network and Relationship Types. You can now control the Network feature’s mode from the Campaign Settings admin screen.

Fixed

• The Contact Script creation modal will now fit better on small screens.

For Users

Improved

• When creating your account for the first time on desktop, the Terms of Use screen looks much better. Snuggle up with a cuppa for some page-turning reading.
• From the My Account screen, you can now tap on your active campaign to navigate to it in addition to tapping the Back button in the header. Plus, this nav action now has a nice animation.

Fixed

• Action cards featuring banner images with white near the edges will now look better because our action card border will border the image too.
• The animation from your full-screen actions cards back to the feed view is smoother. Like buddah’.
• The progress animation in buttons wasn’t aligned quite right.
• Loading individual people’s profiles should be faster.

For Admins

Fixed

• There was a bug since the last release on Friday where you couldn’t save new integration instances. All fixed!
• You no longer need to specify a people source when creating a Slack integration.

For Users

Fixed

• Invite links would sometimes not work on the first attempt for a brand new user creating an account.
• Successfully joining via invite links would sometimes lead to way too many green success notifications. So much success it would make your head spin. You’d get sick of all the success. Now they should be chilled out.

For Admin

New

• When setting up an integration, you will now specify which set of people (voters vs. Reach Adds) it should process. Should lead to more effective VAN integrations.

For Users

Improved

• You can now page through your history on the My Reach tab to go back as far as you want.

Fixed

• Fixed a formatting issue with the header of the My Account screen for new users who are not yet members of any campaigns.
• Trying to refresh your browser while on the chat tab would sometimes fail.

For Admins

Fixed

• Tooltips were offset incorrectly when the admin sidebar was collapsed.
• The count of “People Reached” on the users admin table and Stats drawer was wrong for newer campaigns.

For Users

Improved

• Better spacing for the header of the home screen on desktop for campaigns without logos.

Fixed

• If external links on your action cards were invalid, it could make you unable to tap on them, even once you fixed the links. Now, the Call-to-Action buttons should work any time the link is valid.
• Some users were seeing red connection errors when app-switching to Reach. No more.

For Admins

Improved

• New reminder on Campaign Settings screen to add a logo when you’re configuring your Home Screen.
• Help tooltip to explain the Expiration Date field in Action Cards Admin.

Fixed

• You were able to save invalid external links on your action card. Now we’re going to force you to include http:// or https://
• The image preview for the icon fill now fits better in its container.