Release Notes

For Users

New

• Chat Info Screen. You can now tap on the Channel Name at the top of the Chat screen to see Channel Info. You can edit the name/image of a group DM, adjust notification settings for chat, and see a list of all channel members. You can even launch DMs with a member from that member list.
• You can long-press on any message in chat to start a new DM with that user.
• You can now sort the My Network screen by last name

Improved

• We have increased the font size of the Customize Script button on Network Contact Action cards.

Fixed

• Sometimes, the app could freeze up when switching campaigns from the My Network screen.
• When creating a Reach add and adding them to your Network, they would sometimes appear twice in your Network.
• Long User Group names could mess up the layout of the User Group Directory

For Admins

New

• You have more control over the Reach Add feature with the new ability to turn it off only during Contact Import. This will let users still create Reach Adds from the Search Results screen but not when importing and matching their contacts.

For Users

New

• DMs and Group DMs in Chat! You can now start direct messages to one or several other folks on your campaign. For group DMs, you can set a name and image for the chat.
• Customize the Scripts on Network Contact Action Cards! When looking at the details view of a Network Contact Action Card, you’ll now see a “Customize” button next to the script so you can make tweaks to the message to put it in your own voice, and save those changes. Then, when you’re sending the message to your friends, we’ll use your customized version!
• User Group Directory lets you browse all public user groups in your Campaign. You can see how many members are in each group, join groups you’re not in, and leave groups you are in. You can find the User Group directory on the Campaign Action menu (tap the gear on the campaign drawer) or in the User Drawer (tap your user profile pic in the top right).

Fixed

• Voter Reg Reminder Push Notification counts were sometimes one day off.
• You can no longer create contact info with no label and if you somehow do, it won’t crash the app.

For Admins

New

• You can now choose a Default User Role so all new users on your campaign can automatically be Verified Users. Adjust this in Campaign Settings.
• User Group Privacy, and Images. Now you can set an image for each user group and decide whether each group should be Public or Private. Public groups will appear in the user-facing User Group Directory.

Improved

• You can now make Internal Link action cards that directly open Contact Import (without the user needing to go to My Reach and find the Import button) or the new User Group Directory.
• When canceling from a Create or Edit form, you’ll no longer get a browser alert asking if you’re sure. Cancel away!

Fixed

• There were issues adding and removing user from user groups with more than 25 members.
• Right after adding a new user to your campaign, if you clicked on them in Users Admin, you could get a crash.
• For some campaigns, certain fields were missing from the Smart Tag Criteria picker. They should now be back!

For Users

New

• The rankings screen is now more aware off campaign feature settings and will hide the options for leaderboards which do not apply to your campaign.
• You’ll now get push notifications in the morning to remind you of any voter registration reminders you have due.

Improved

• In Chat, link previews look better
• In Chat, line spacing is more consistent for messages that being with @ mentions.

For Admins

Fixed

• There was a bug preventing the creation of new My Campaign integrations
• The Campaign Key Drawer was showing user group IDs instead of names
• The Publish tooltip on the Campaign Settings screen was mis-aligned

For Users

New

• Multi-Channel Chat! Now, each user group can get their own chat channel. You’ll be able to chat with your crew working on specific parts of the campaign or in specific areas. Why spend time in Slack when you can spend time in Reach? Amiright?
• Blocking users in chat. Is another use on the campaign just too much? You can now block users and their messages will be hidden for you.

Fixed

• On Android, the push notification icon has been fixed.

For Admins

New

• You can now turn chat channels on or off for each user group.

For Users

Improved

• You can now use the Message contact action button even if the person has no phone numbers saved, allowing you to send the message with another app on your phone.

Fixed

• On Android, offline mode detection was not always working
• On Web, in short browser windows, the rankings drop-down could be hidden behind the bottom nav bar
• Contacts Scripts in the picker were not being sorted alphabetically
• Paging through several pages of My History could lead to laggy performance and messed-up renders.

For Admins

Fixed

• In survey questions admin, the toggle switches for a Numerical Scale question could be inaccurate in some cases.

For Users

New

• Done with Reach forever? We hate to see you go, but you can now delete your account from the User Profile screen.
• After every contact action, you’ll now see a green banner notification to let you know it was recorded successfully.
• After you finish importing your contacts, you’ll now see a more helpful screen celebrating your success! There’s even confetti!
• Added voter registration pipelines for IN and OK.

Improved

• We’re now truncating long campaign names in the header so they display better.
• On the Network Screen, your filter and sort will be reflected in the URL

Fixed

• It was sometimes possible to get stuck on a blank white screen after creating your account.
• The Contact Info “More” menu popper will now close more reliably after you take action.

For Admins

Improved

• The tooltip for the Mobilize integration filter field now more clearly explains that you can leave the field blank to show all Mobilize events.

For Users

New

• Send Congrats messages once a new voter registration is complete and reconciled.
• New Voter Registration leaderboards on Rankings Screen

Improved

• We’re now truncating long campaign names in the header so they display better.
• On the Network Screen, your filter and sort will be reflected in the URL

Fixed

• The close button from the Action Card Details screen was sometimes doubled-up.

For Admins

Nothing in this version.

For Users

New

• Mobilize Integration. Browse and share your campaign’s events right from the Reach home screen.

Improved

• We’ve adjusted the sorting in the Voter Registration Pipeline picker.

Fixed

• After adding a new person with contact information and starting to register them to vote, some of the contact methods were not available when they should have been.
• When downloading and offline data set, it could get stuck at 100%
• Up-voting contact info was not working properly.
• On Android, there was empty space at the top of the home screen on campaigns with no logo.

For Admins

New

• Mobilize Integration. Show events on the Reach home screen by just entering your Mobilize Organization ID and turning on the integration. You can also set up default event type filters. Learn more here.
• Voter Registration features can now be toggled on and off from Campaign Settings Admin.

For Users

New

• Voter Registration now supports “Due Dates” for steps that really need to be done after a certain number of days for legal reasons.
• You can now see people you’ve added while offline even before you come back online and they sync. You can also edit them, register them to vote, etc.

Improved

• The home screen and its animated sub-header should now be faster and smoother. Note that the “Greeting Text” is no longer shown.

Fixed

• Reach used to crash when you tried to view a person from a different campaign. Now this is handled more gracefully.
• Zip code is now properly required when adding a new person.
• In some cases, after editing a person’s address or adding tags, when you closed the modal, it might appear that the change had not saved.
• If a voter registration instance is not created successfully, the app now reflects that correctly.

For Admins

Nothing in this version

For Users

New

• Register voters directly in Reach! Whenever you’re creating a Reach Add, if your campaign has enabled voter registration, you can start registering that person to vote. This comes with two new screens to track your progress:
  • On the Person Profile screen for Reach Adds, there’s a new tab for Voter Registration where you can start registering someone to vote, as well as track that person through the registration process by completing steps and sending reminders.
  • In My Reach, there’s a new Voter Registration tab where you can see every single person you’re registering to vote, along with detailed information on the status of that registration, the registration type you’re using (like paper forms versus an online form), plus options to send reminders to voters who need to complete part of their registration.
• On the Campaign Directory landing pages, you can now easily see which other campaigns are in the same organization or linked to the campaign you’re viewing.
• We’ve added a confirmation modal when you remove someone from your network to make it more difficult to do this by accident.

Fixed

• On Android, the status bar text was sometimes he wrong color. Status bar spacing should be more consistent on Android

For Admins

New

• You can now enable Voter Registration in your Reach campaign! Just email [email protected] to request turning on this brand new feature.
• The new VR feature means you’re getting two new exports to track all this progress:
  • Pipeline Instances: This export includes one row for each of your users’ voter registration pipeline instances. Each time they begin the registration of a new voter, that is considered an “instance” of a pre-defined “pipeline”. The pipelines themselves are maintained by Reach but the instances are created and updated by your users as they use the app. Instances give you a good overview of your voter registration work as a snapshot in time. For more detailed reporting, you’ll want to combine this export with the Pipeline Transitions export as well.
  • Pipeline Transitions: This export will give you a detailed look at the granular user activity on your voter registration pipelines. A pipeline “transition” is the user action that moved a pipeline from one state to the next. If a user indicates in Reach that they handed someone a voter registration, collected that form, and then submitted it at the county office, that was three separate pipeline transitions. This export lets you see all of them.

Improved

• On the user groups list, it is now more clear which groups were created via our API.
• Date inputs on smart tag criteria builder have been improved.
• We’ve made a more explicit “Warning” message about setting per-User Group question set visibility rules.

Fixed

• Making edits in admin more reliably updates the Updated On timestamp of various objects.